An order management system (OMS) is a automated application that streamlines businesses to track product orders from initial creation through shipment fulfillment.
It unifies customer tracking across various sales channels to facilitate efficient visibility into sales management throughout the supply chain journey.
An OMS helps retailers oversee the full order lifecycle smoothly, from the moment a shopper submits an order to its complete delivery and order management system any return.
It improves stock management by providing accurate visibility oms on stock counts and order history, helping companies to enhance their delivery methods and maximize consumer retention.
An effective OMS connects with other organizational systems like online store platforms, warehouse management systems, accounting order management system software, and transportation carriers to drive a seamless order fulfillment workflow from start to finish.